MyPakage Careers

MyPakage, headquartered in North Vancouver, BC, is a fast-paced, inventive, and exhilarating place to work. As a game changing men’s underwear brand, we are expanding our markets and need versatile, hardworking people to aid in our development.

Click each position to find out more.

Credit, Collection and A/R

MyPakage believes in the uniqueness of people. It is the main reason behind our commitment to create experiences and develop apparel that gives everyone the permission to be themselves. It’s also why MyPakage makes the world’s the best fitting, most comfortable underwear. We use the most advanced fabric technology and construction techniques available to create clothing that exceeds fit, comfort, support and style expectations.

Reporting to the Controller, this person will oversee all aspects of credit, collections and AR. We are looking for an experienced person to join our accounting team and support all aspects of the order-to-cash process including billings, collections, cash application and related financial analysis and metrics reporting.

We are a small team and the ability to jump in where needed is a much-needed part of our DNA. Experience with year-end working paper preparation would be an asset.

Job Responsibilities:

  • Post customer payments by recording cash, checks, and credit card transactions.
  • Review status of delinquent accounts and initiate collection action by contacting customers to collect past due invoices.
  • Maintain information regarding credit standing, approve new terms and manage collection process.
  • Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;
  • Resolve collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
  • Prepare monthly cash projections based on open accounts receivable.
  • Prepare listing of accounts to be submitted for collection.
  • Protect organization's value by keeping information confidential.
  • Update job knowledge by participating in educational opportunities.
  • Accomplish accounting and organization mission by completing related results as needed on a timely basis.
  • Ability to learn or aid in other accounting functions as the department requires
  • Liaise with sales reps and communicate account standing

The ideal candidate will possess:

  • Accounting Diploma
  • Experience with ERP system and MS Office applications.
  • Strong communication/client interaction skills required
  • 2-4 years’ experience.
  • Strong organization skills
  • Ability to solve complex problems and deal with a variety of variables in situations where only limited standardization exists.
  • Data entry skills.
  • A #permissiontoplay attitude!

Compensation:
Negotiable based on experience + competitive benefits package available.

Please send your resume and cover letter to careers@mypakage.com. Due to the nature of this position, we are only considering individuals who are Canadian citizens or hold a valid Canadian work permit.

 

Manager, e-Commerce and Digital Marketing

MyPakage believes in the uniqueness of people. It is the main reason behind our commitment to create experiences and develop apparel that gives everyone the permission to be themselves. It’s also why MyPakage makes the world’s the best fitting, most comfortable apparel. We use the most advanced fabric technology and construction techniques available to create clothing that exceeds fit, comfort, support and style expectations.

Our patented KeyHole Comfort Technology™ is what makes MyPakage superior to every other underwear brand. The only underwear with a 3-dimensional pouch guarantees complete support from every angle so you feel great without the need for shifting or adjusting.

We are looking for an experienced Manager, e-Commerce and Digital Marketing to deliver the ultimate digital brand experience by guiding our customers from the critical first digital touchpoint to conversion and beyond.

You will be responsible for leading the strategic development and sales growth of MyPakage’s e-Commerce businesses by driving innovation in technology, merchandising, and digital marketing. The objectives of this role are to grow revenue, improve gross margin, maximize operating income and help shape our digital presence.

  • Build and lead the execution of MyPakage’s e-Commerce initiatives to support the company's overall brand and customer experience
  • Drive exceptional conversion metrics through all digital touchpoints while ensuring brand experience is consistent on all platforms (1st and 3rd party)
  • Work closely with product and design teams to develop direct-to-consumer product exclusives while also using analytics to help guide future product development
  • Expertly merchandise our online presence through the analysis of customer behavior and inventory management
  • Drive strategy, planning and execution of key acquisition/retargeting channels (email, paid acquisition, SEO/SEM, etc.), to drive engagement and conversion, while tracking against key metrics.
  • Analyze site metrics and synthesize digital campaign performance across marketing channels leveraging that information to help lead our customer engagement strategy
  • Lead site experience improvements through analytics, A/B testing and UI/UX research to drive increased conversion and AOV, while also providing a strong user experience that drives satisfaction
  • Oversee third party vendors and work with partners on strategic initiatives that will improve site KPIs including product reviews and test/targeting
  • Support the preparation of the annual budget, monthly and quarterly forecasts, and monitor reports on results versus budget/forecast based on historical data and analytics

The ideal candidate will possess:

  • 4-6 years of experience in e-Commerce and digital marketing roles
  • Bachelor’s Degree in relevant field of study
  • Exceptional forecasting, analytical, and operational skills
  • Expert skill with Google Analytics
  • Experience with email campaign tools
  • Apparel industry experience preferred

MyPakage truly thanks all applicants for this opportunity, but only those candidates considered for an initial interview will be contacted.

Interested candidates, please submit an application to careers@mypakage.com.

Outdoor Retail Sales Representative – Territory Manager

Available Territories – Southern California, Northeast United States, Majors – New Accounts.

MyPakage was founded with an uncompromising goal of creating the ultimate comfort apparel.

We use the most advanced fabric technology and construction techniques available to create clothing that exceeds fit, comfort, support and style expectations. Whether you’re at work, relaxing with friends or leading an active lifestyle, MyPakage is engineered for comfort and to support all of life’s adventures.

Our KeyHole Comfort Technology™ is what makes MyPakage the best fitting, most comfortable underwear available. The 3-dimensional pouch provides complete support from every angle so you feel great without the need for shifting or adjusting.

Position Overview:

Reporting to the VP of Sales, you will directly manage and develop the Outdoor channel’s of business in your dedicated territory while ensuring that the strong brand equity of MyPakage is maintained.

Key Responsibilities:

  • Work with VP of Sales to develop sales strategies by account.
  • Manage sell-in process by adhering to recommended assortments to maximize full price selling and margin.
  • Achieve mutually agreed upon annual sales targets including both the top-line results and specific product segmentation strategy that drive maximum channel profitability.
  • Understanding of how to unlock the potential in the outdoor market.
  • Ensure MyPakage inventory flows effectively and responsibly through your territory market by regular store visits, understanding and acquiring of sell through data from our retail partners. Provide analysis on the sell through data.
  • Maintain account plans that are aligned to deliver and support MyPakage sales directions and merchandising strategies. Keep the “Vending machine” full.
  • The ability to add new accounts monthly.
  • The ability to implement an effective, analytical approach to providing vision to our retail partners.
  • Partner with marketing and retail merchandising on in store events and marketing campaigns.
  • Fully understand the customer’s needs and decision-making process to create a win-win.
  • Build influential brand ambassadors within our retail partners to help identify opportunities and deliver a best in class MyPakage.

Education, Qualifications and Experience

  • BA/BS degree or equivalent experience required.
  • 3 years of key account management or retail merchandise experience with a premium brand
  • Proven ability to achieve and exceed sales targets.
  • Proven ability to effectively present to groups and engage all levels of retail organizations
  • Proficiency in MS applications, strong knowledge of both Excel and Operating systems.

Knowledge, Skills and Attributes:

  • Solid knowledge and understanding of the Outdoor retail landscape in the US
  • Knowledge of sales processes and ability to apply policies
  • Excellent communication and interpersonal skills
  • Ability to establish and maintain strong interpersonal relationships
  • Proven analytical skills combined with an attention to detail
  • Strong organizational skills and able to multi-task in a fast paced environment
  • Strong organizational skills and the ability to work in a team environment.
  • Must be self-motivated, able to work independently and know when to seek guidance

MyPakage truly thanks all applicants for this opportunity, but only those candidates considered for an initial interview will be contacted.

Interested candidates, please submit an application to careers@mypakage.com.

Fashion Retail Sales Representative – Territory Manager

Available Territories – Southern California, Northeast United States, Majors – Key Accounts.

MyPakage makes the world’s the best fitting, most comfortable underwear. The Company was founded with the uncompromising goal of creating the ultimate comfort apparel.

We use the most advanced fabric technology and construction techniques available to create clothing that exceeds fit, comfort, support and style expectations. Whether you’re at work, relaxing with friends or leading an active lifestyle, MyPakage is engineered for comfort and to support all of life’s adventures.

Our patented KeyHole Comfort Technology™ is what makes MyPakage superior to every other underwear brand. The only underwear with a 3-dimensional pouch guarantees complete support from every angle so you feel great without the need for shifting or adjusting.

Position Overview:

Reporting to the VP of Sales, you will directly manage and develop fashion retail channels in your dedicated territory while ensuring that the strong brand equity of MyPakage is maintained.

Key Responsibilities:

  • Work with VP of Sales to develop sales strategies by account.
  • Manage sell-in process by adhering to recommended assortments to maximize full price selling and margin.
  • Achieve mutually agreed upon annual sales targets including both the top-line results and specific product segmentation strategy that drive maximum channel profitability.
  • Understanding of how to unlock the potential in the men’s fashion market.
  • Ensure MyPakage inventory flows effectively and responsibly through your territory market by regular store visits, understanding and acquiring of sell through data from our retail partners. Provide analysis on the sell through data.
  • Maintain account plans that are aligned to deliver and support MyPakage sales directions and merchandising strategies. Keep the “Vending machine” full.
  • The ability to add new accounts monthly.
  • The ability to implement an effective, analytical approach to providing vision to our retail partners.
  • Partner with marketing and retail merchandising on in store events and marketing campaigns.
  • Fully understand the customer’s needs and decision-making process to create a win-win.
  • Build influential brand ambassadors within our retail partners to help identify opportunities and deliver a best in class MyPakage.

Education, Qualifications and Experience

  • BA/BS degree or equivalent experience required.
  • 3 years of key account management or retail merchandise experience with a premium brand
  • Proven ability to achieve and exceed sales targets.
  • Proven ability to effectively present to groups and engage all levels of retail organizations
  • Proficiency in MS applications, strong knowledge of both Excel and Operating systems.

Knowledge, Skills and Attributes:

  • Solid knowledge and understanding of the men’s fashion retail landscape in the US
  • Knowledge of sales processes and ability to apply policies
  • Excellent communication and interpersonal skills
  • Ability to establish and maintain strong interpersonal relationships
  • Proven analytical skills combined with an attention to detail
  • Strong organizational skills and able to multi-task in a fast paced environment
  • Strong organizational skills and the ability to work in a team environment.
  • Must be self-motivated, able to work independently and know when to seek guidance

MyPakage truly thanks all applicants for this opportunity, but only those candidates considered for an initial interview will be contacted.

Interested candidates, please submit an application to careers@mypakage.com.